Frequently Asked Questions

We offer both online and in-person consultations across various specialties including general medicine, cardiology, orthopedics, dermatology, pediatrics, and more. Check our services page for a complete list.

You can cancel or reschedule your appointment through your patient dashboard or by contacting our support team. Please note that cancellation policies may vary by doctor and should be done at least 24 hours in advance when possible.

We accept various payment methods including credit/debit cards, net banking, UPI, and digital wallets. All payments are processed securely through our encrypted payment gateway.

Yes, we take data security very seriously. All your personal and health information is encrypted and stored securely. We comply with healthcare privacy regulations and only share your information with your chosen healthcare providers. See our Privacy Policy for more details.

DMHS is designed for scheduled consultations and non-emergency healthcare needs. In case of a medical emergency, please contact local emergency services immediately or visit the nearest hospital emergency room.

Yes, our licensed doctors can provide digital prescriptions during online consultations when medically appropriate. The prescription will be available in your patient portal and can be used at any pharmacy.

You can reach our customer support team through the contact page, email, or phone. Our support hours are Monday to Saturday, 9 AM to 6 PM. We strive to respond to all inquiries within 24 hours.